Q: Do you have an online shop for Samaya Gorgona Clothing?
A:Please visit my FB page or use contact form to buy Samaya Gorgona clothing online
Q: How do I book Samaya Gorgona Freakshow?
A: My Freakshow is open for booking. Please contact me via facebook or mail to firstname.lastname@example.org and indicate “booking” as subject.
Q: How do I place an order for a costume/gown?
A: Connect me via email, facebook or using “contact form” on the website with a mark “order” so I notice your text even if it comes in Spam folder. Specify your order as much as possible, so I have an exact idea of what you want. If you don’t know what you want, I can work out a design precisely for you. Take your measurements in inches or centimeters, exactly as your body is. It is very important especially if the fabric would be non-stretchable. Then we agree on a method of payment that’s most suitable for you. I work with 100% pre-payment with remote orders + you pay shipping expenses.
Q: What will be the cost of my dress/costume to order?
A: As every design I make is one-of-a-kind, and it is made to order – means, suitable for that particular person, each time I negotiate the price with a customer in advance. Before we discuss details of the design and your requirements, the exact price is unpredictable. But I inform you about the final price just before I start to make your order. However, during the process of creation, it is often that I want to add something/change some of the design ideas that we have discussed previously. In that case you will be informed in advance in order to confirm changes in the design and price.
Q: When should I expect my order to ship?
A: For now, each item I make is unique, and one-of-a-kind. So when you place an order, usually it takes 2-4 weeks to make a full outfit, because normally a costume consists of a few pieces and often there’s a lot of handwork. In some cases it can be faster, but not less than 1 week for manufacture. Shipping terms depend on your geographic location but normally orders take 10-14 days to be shipped by post.
Q: How can I track my order?
A: I will send you a confirmation number of the parcel provided by the post.
Q: It’s been more than 2 weeks and my parcel hasn’t arrived yet!
A: Shipping generally takes 10-14 days for international deliveries. If your order has not arrived after 14 days since your received your shipping confirmation, please check with your local post office to see if a delivery attempt was made. Your package may have been taken to a holding office for your collection. If there is still no sign of it, it may be making it’s way back to me. If it is returned, I will contact you immediately to arrange a re-ship to an alternate address.
Q: Do you make Men’s clothing?
A: Yes, I have recently started designing men’s wear. At the moment, there’s no ready collection for men, but I design for men to order.
Q: Do you make clothing in XL and custom large sizes?
A: I can make clothing in large sizes to order. I will have to work out the design specifically for you to ensure that it looks great particularly on your body.
Q: Can I rent or borrow your clothing?
A: It is possible to rent some clothes from my collections. However, you will have to pay deposit of the total cost of the gown, which I will give back to you once I get the item back in same good condition – without any kind of damage to it. Rental costs are discussed individually.
Q: Can I use you and your work to advertise my project, website, film, magazine, etc ?
A: All cases of that kind have to be negotiated in advance. You cannot use Samaya Gorgona, any of my designs or photos or videos without my permission.
Q: Can I interview/write an article about Samaya Gorgona? Can I make a photo session of Samaya Gorgona?
A: For photo sessions, interviews or to write articles about my work, you can reach me at email@example.com. Please send all questions via e-mail, indicating the subject of your inquiry in the subject header and I will respond as soon as possible.
Q: How can I buy previously sold items?
A: As the majority of my designs are unique, one-of-a-kind productions, I generally try not to replicate exactly same design, but I add slight alterations so the design looks fresh and you get a unique dress in the end.
Q: Do you do custom designs?
A: Yes, I do! Custom designs and couture is my specialty.
Q: Do you sell wholesale?
A: All of my items are made by hand, so small wholesale orders are possible, but it will take time to manufacture. Otherwise I can design something that’s easier to manufacture for wholesale.
Q: Will you exhibit at our convention/ make a stall at our event?
A: It is possible for me to make stalls. Please contact me via email or facebook and describe your event.
Q: Can I perform in your Freakshow/ model for Samaya Gorgona?
A: Please send your portfolio via facebook/email.
Q: I want to promote Samaya Gorgona. Can you send me stuff?
A: Thank you for your interest in Samaya Gorgona. I do not send any of my clothes for promotion, but please feel free to post a web link to my website on your website. I appreciate your support!
Q: I am not satisfied with my order, I want a refund.
A: All clothes is hand-made and/or made-to-order. As my schedule is always busy, your item will go into the queue to be fabricated but should be ready to ship within about 2 weeks.
All packages are shipped with delivery confirmation that I will send you as soon as I send the parcel.
No refund can be given for damaged or misplaced packages at the fault of the postal service.
I apologize if you’re not satisfied with your item. In order to qualify for a refund, there must be a fault of the quality of the item. As “scammers” and sabotagers of items are not unheard of, all items are inspected prior to shipping to make sure that they meet their provided description. In some cases I provide photos of an item prior to packing it so the customer can check the appearance and quality of the item. If an order was placed and received by mistake or your item is an unwanted gift, feel free to email me at: firstname.lastname@example.org within 7 days of receiving the item to schedule it’s return and a refund.